Content Moderation Policy

This Content Moderation Policy explains how AE Labs Inc. ("we", "us" or "our") reviews, removes, and restricts Content throughout webPunk. We aim to be as transparent as possible while complying with legal obligations and preserving your rights.

Thank you for helping us keep webPunk a safe space.

This Content Moderation Policy is part and parcel of our Terms of Service and terms used in this Disclaimer are used with the same meaning as in our Terms of Service.

General Principles

We believe in freedom of expression and do not moderate or remove Content unless:

• it violates our Terms of Service or Community Guidelines
• it is required to be removed under applicable law; or
• it poses a legitimate risk to user safety or platform integrity.

Feed ordering reflects signals such as your interactions, your friends on webPunk and whether you have already viewed a post. Ads in the App are labelled as sponsored and are kept separate from user Content; no one can pay to make their own posts more visible. We moderate Content when it is reported, when it poses a safety risk, or when the law requires it.

Types of Moderation

We do not pre-screen all Content. We use two kinds of moderation:

• Automated: prompts and reference images sent to our AI features, and the Content those features generate, pass through automated safety checks run by us and our AI providers. A check may block a generation or a post; when that happens, you are told it could not be created.
• Manual: our team reviews reported Content, appeals and certain high-risk situations, and decides on enforcement actions against Accounts.

Automated checks can make mistakes in both directions. If you believe Content was blocked or removed in error, you can appeal as described below.

Grounds for Removal or Restriction

Content may be removed or restricted if it:

• involves threats, harassment, hate speech, or violence;
• violates intellectual property rights;
• involves minors in any inappropriate context;
• constitutes misinformation that could cause real-world harm;
• violates applicable law or court orders;
• attempts to bypass technical safeguards or manipulate platform behavior;
• attempts to misuse encryption or decentralized technologies to conceal harmful activity.

User Reports

You can report posts, profiles and players in the hub using the report option in the App, and you can mute or block anyone at any time. You can also report Content by contacting us at support@ael.org. Reports are reviewed in good faith by us. Not all reports will result in action.

Notice to Affected Users

If your Content is removed or restricted:

• you will typically be notified via email or in-app message;
• you will be given a general reason for the action taken;
• you may appeal the decision (see below).

In urgent cases or where legally required, we may act without prior notice.

Appeals Process

If you believe a moderation decision was incorrect, you may request a review by contacting us at support@ael.org.

Law Enforcement and Legal Requests

We will comply with legitimate legal requests to remove or restrict Content, including:

• court orders;
• notices under applicable content laws;
• law enforcement take-down demands.